Personal Impact Awareness

1. Which option best describes the meaning of the word ‘preconceptions’?

Forecasting what someone will say or do.
Activity that comes before the conception of a child.
Stating your opinions of people before getting to know them.
Forming your understanding of someone before having the necessary knowledge.

2. Which option best describes the meaning of the word ‘prejudices’?

Knowing exactly how you will react to any person or situation.
Treating people unfairly, based on your prior judgement of them and their kind.
Thinking that you know all about someone’s character before you’ve met them.
Changing your behaviour based on how you are treated by someone else.

3. Once you are aware of your preconceptions, prejudices and projections, what should you do next to prevent creating a negative impact on others?

Simply create a positive vibe within yourself, so that others will not be offended.
Just rely on any feedback you might get from others afterwards to help you.
Shut down any negative thoughts/feelings down as you spot them, continuing to be self-aware.
Cross your fingers and hope they’ll be ignored.

4. How do your prejudices affect the Behaviour/Impact Cycle when interacting with other people?

Your negative views will influence your behaviour and could create a bad impact.
Your understanding of their responses will confirm any prejudices you have.
Their reactions will justify and confirm that you were right from the beginning.
The way you treat others will leave them feeling justified in responding negatively to you.

5. Which of the following options is not one of the six elements of Visual Impact?

Eye Contact.
Body Language.
Gestures & Postures.
Articulation.
Clothing.
Styling & Accessories.

6. When it comes to clothing, how do I define smart casual dress code in a more relaxed business environment?

Smart shirt, novelty tie, matching socks, casual slacks, polished shoes.
Formal shirt, clean-shaven face jeans and trainers but only if they’re both clean.
Smart shirt, non-denim jeans, open tie, polished trainers, waxy moustache.
Smart shirt, open collar, no tie, non-denim pants/trousers, semi-casual shoes/boots.

7. What’s the recommended way to make big changes to your visual impact?

Make them gradually, to reduce/minimise any negative reactions.
Make them dramatic and swift, to increase the shock-factor – they’ll get over it!
Make them only after consulting all your friends and colleagues first.
Make them only after your holiday.

8. What is the significance of ensuring you have polished shoes?

They are seen as an extension of your character and personality.
It is considered respectful in many cultures to clean your shoes daily.
Polished shoes are a certain sign of trust and sincerity.
Not having clean shoes will ensure that you are rejected at job interviews.

9. What advice do I offer when it comes to projecting your voice on the telephone?

Increase your volume in case the other person is on a bad line.
Articulate in an exaggerated 'BBC' manner so that you are more clearly understood.
Ensure the microphone is in the appropriate place so your voice can find it.
Take a deep breath and then keep talking for as long as your breath holds out.

10. Which of the following options correctly covers the six elements of Vocal Impact?

Pace, Tone, Projection, Accent, Words, Energy.
Pace, Pitch, Projection, Phrases, Volume, Energy.
Pace, Pitch, Projection, Articulation, Volume, Energy.
Speed, Tone, Direction, Pronunciation, Sound, Eye Contact.

11. When learning to use your voice to maximum effect, what should you focus on?

Deep breath, shoulders back, chest out, use low pitch & high volume for more authority.
Deep breath, into your stomach, don’t just rely on volume, use projection & energy instead for better impact.
Deep breath, talk loudly and quickly, ensure your point gets across at all costs!
Deep breath, speak slowly and carefully, for as long as your breath holds out.

12. Accent is part of your identity but consists of several vocal impact elements. What should you take into account when speaking in your accent?

Change nothing – others will adjust around you to allow for any differences.
Always hide your accent in case others judge you because of it.
Keep it – however, always aim for a ‘BBC / Downton Abbey' style of articulation.
Keep it – however, adjust things like pace, articulation and energy, according to others' need to understand you.

13. What should you be careful of when using words, sentences, phrases, idioms, jargon or slang that you are not familiar with?

Ensure you pronounce everything correctly, then everyone will understand you.
Check understanding before using specific examples in different regions or cultures.
Never ask for local help/advice, or you will look foolish.
Always check 'Google Translate' first!

14. Which option accurately reflects the Hierarchy of Impact across all 3 categories?

Visual = 38%, Vocal = 7%, Verbal = 55%.
Visual = 38%, Vocal = 55%, Verbal = 7%.
Visual = 55%, Vocal = 7%, Verbal = 38%.
Visual = 55%, Vocal = 38%, Verbal = 7%.

15. Which option accurately reflects the adjusted hierarchy when visual impact is removed?

Vocal = 60%, Verbal = 40%.
Vocal = 40%, Verbal = 60%.
Vocal = 70%, Verbal = 30%.
Vocal = 30%, Verbal = 70%.
Vocal = 50%, Verbal = 50%.

16. Once you have taken visual and vocal impact into account, you are left with verbal. Which sentence best describes why you should still focus on it?

The words you use have 100% significance in your impact when you’re not seen.
People are still left with the literal meaning of the words you use, so focus on choice!
When you’ve impressed people with your visual and vocal impact, you can say anything you like!
Verbal impact continues to have a lower priority and you need to keep looks and sounds going instead.

17. Why it’s suggested to avoid using the term, “Bear with me”?

It is a throw-away cliché that has no worthwhile meaning in conversation.
It could offend, upset or distress pregnant women.
It leaves the other person feeling like they’re still carrying the problem.
It is a lazy way to buy time while you pretend to look for a solution.

18. When we say, “I’m sorry, but…”, what is the significance of ‘but’?

It rules out everything you’ve said before it, giving the impression that you care more about what you want to say after it.
It prepares the listener for the part of the communication you think they most need to hear.
It gives you the space needed to create empathy and understanding between you.
It acts as a vital bridge between a negative situation and a positive outcome.

19. When considering the difference between chore and choice, what should be your aim?

To create a feeling of cooperation and trust between you and the other person.
To get the result you want, even if that means manipulating the other person.
To convince the other person that they were wrong and you were right.
To ensure the other person is grateful for all the effort you put into helping them.

20. Your thoughts and feelings can be reflected in how you look or sound. If you can’t be seen, does your visual impact still matter?

No. Out of sight is out of mind, you can’t be read so easily like a book.
No. Out of sight is out of mind. It’s okay to release your frustrations if you can’t be seen, they’ll never know.
Absolutely! Everyone’s 6th sense will pick up psychosomatically what you are thinking or feeling about them!
Absolutely, it all links! How you feel physically or mentally will affect how you communicate, either through body language, vocalisation or both.

Quiz Summary

Information

Results

Results

Thank you for taking the quiz!

Categories

1. Question

2. Question

3. Question

4. Question

5. Question

6. Question

7. Question

8. Question

9. Question

10. Question

11. Question

12. Question

13. Question

14. Question

15. Question

16. Question

17. Question

18. Question

19. Question

20. Question

Reset Password